Contract Reviews
Know exactly what your elevator maintenance contract provides.
Independent contract reviews that identify gaps, clarify obligations and help you make informed decisions before renewing, negotiating or going to tender.
Compare more than price
The lowest maintenance price does not necessarily represent the best long-term outcome for a building.
The scope of coverage, equipment obligations, exclusions, service expectations and approach to additional works can all influence the actual cost and performance of an agreement over its term.
Independent advice allows these factors to be considered together.
Understand what your maintenance agreement really provides
Elevator maintenance contracts can vary significantly in their scope, inclusions, exclusions, responsibilities and commercial terms.
For building owners and managers without specialist elevator knowledge, understanding whether an agreement provides appropriate coverage can be challenging.
Elevator Consulting Group provides independent reviews of existing and proposed elevator maintenance agreements, helping clients understand their obligations, identify potential gaps and make more informed decisions before renewing, negotiating or entering into a contract.
When should an elevator maintenance contract be reviewed?
Ideally, a maintenance agreement should be reviewed before a renewal or major contractual decision is required.
A review may be particularly valuable when a building is experiencing increasing maintenance costs, frequent additional repair quotations, recurring faults or uncertainty around what work should be included within the existing agreement.
ECG can also assist clients who are considering changing maintenance providers or comparing proposals from competing contractors.
Reviewing the agreement early gives the client time to understand the existing position, establish future requirements and determine whether renegotiation or a competitive tender is appropriate.
What we review
Our maintenance audits consider the condition and maintenance of the elevator equipment together with available service information and the requirements of the existing maintenance arrangement
Existing maintenance scope
Review the current maintenance scope to determine the level of servicing, testing and preventative maintenance being provided.
Contract inclusions and exclusions
Assess what is included and excluded under the existing maintenance agreement to identify potential gaps, risks and additional cost exposure.
Contract term and renewal conditions
Review contract duration, renewal provisions and termination conditions to provide clarity around current and future contractual obligations.
Performance expectations
Assess service levels, response requirements and contractor obligations to determine whether appropriate performance standards are clearly established.
Is your elevator maintenance contract approaching renewal?
Have your existing agreement or proposed maintenance contract independently reviewed before making your next commitment.
